Exchange & Returns
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Order Number e.g. 12345
What information is required to submit a return request?
You will need to provide your order number or email id in the above fields, and follow the next steps
Are there specific items eligible for return requests?
Any Items within 30 Days of Delivery are eligible for return requests
What is the processing time for a return request?
The processing time varies, but we strive to process return requests within 24 Hours. You will receive an email notification once your request has been approved.
How can I track the status of my return request?
You can track the status of your return request by logging into your account and checking the "Return Request Status" section. We will also send email notifications for any updates.
What is the process for return shipping?
Our return portal will provide you with instructions for return shipping, including the shipping address and any prepaid shipping labels if applicable.
How is the quality of the returned product assessed?
Our quality assessment team will inspect the returned product to ensure it meets our standards. The assessment may include checking for damage, defects, and the condition of the product.
How can I receive a refund for the returned item?
If your return is approved, you will receive a refund through the original payment method used for the purchase. The time it takes for the refund to process may vary.